Our Core Values In Action

Ketjen is a values-driven company, committed to working with integrity and upholding the highest standards of fair, legal, and ethical conduct across all our business activities. Employees, contractors and suppliers are expected to follow our Code of Conduct.

If you have a concern or suspect a violation of our Employee Code of Conduct or Business Partner Code, we encourage you to confidentially report it via our Integrity Helpline. The Integrity Helpline is operated by an independent company and is available 24/7 by phone or online in multiple languages. In the U.S., it is also available by text message. To the extent permitted by law, concerns may be submitted confidentially and anonymously.

To report online please visit our Integrity Helpline website: ketjen.ethicspoint.com or from your phone ketjenmobile.ethicspoints.com (includes anonymous reports).

If you would prefer to speak to someone confidentially, you can call the Integrity Helpline. Once a concern is submitted, it will be assigned to a member of our Global Ethics & Compliance team for review. You will be provided with a unique pin number, allowing you to follow up on your concern by receiving and sending messages in a secure environment.

• If calling inside the U.S. call (833) 498-5485
• If you are dialing internationally, visit ketjen.ethicspoint.com and choose your location to find the correct number for your country.

The use of the Integrity Helpline does not restrict or prevent individuals from exercising their right to pursue other avenues, such as ordinary judicial proceedings, administrative authorities, or other competent channels. The Ketjen Integrity Helpline serves as an additional option and is never exclusive.

Due to local privacy laws in certain countries and the European Union, the Integrity Helpline may allow only specific types of reports such as accounting, financial, auditing and bribery matters. In those countries, please contact your HR Representative, the Legal Department or Ethics and Compliance to report other issues

Our Global Ethics & Compliance Team

You may raise concerns directly with our Global Ethics & Compliance team by email: integrity@ketjen.com.

You may also raise concerns by post:

Ethics & Compliance Director
Ketjen Corporation
13100 Space Center Blvd, Suite 400
Houston, TX 77059 USA

Employees

Ketjen employees are encouraged to visit ketjen.ethicspoint.com to make a report.

Our Retaliation Policy

Ketjen will not tolerate any direct or indirect acts of retaliation against an individual who in good faith reports a concern or suspected violation of our Code, Business Partner Code or applicable laws. This includes retaliation against anyone for participating in an investigation of suspected misconduct, whether conducted by Ketjen or any government agency. We will investigate all allegations of retaliation.